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A man using laptop at home; image used for HSBC Australia Contact us page.

Contact us

For assistance with your questions or concerns, you can contact HSBC Bank Australia via the options available below

Email

Personal Banking

Email HSBC Australia


HSBC Corporate

For more details please visit the HSBC Corporate website.


Private Banking

For more details please visit the HSBC Private Banking website.

Email HSBC Private Banking

 

Twitter

We're always looking for ways to provide leading customer service, which is why we've created a new and interactive customer service Twitter profile.

Available to current HSBC customers and non HSBC customers, its purpose is to provide an additional channel for you to contact us for any general personal banking queries. We will respond to your banking queries from 8am to 7pm, Monday to Friday, excluding Public Holidays, so if there's something you need to know, please send us a Tweet.

Please don't share any personal account information or passwords directly on our Twitter page.

Tweet us: @HSBC_AUS

Head Office

Level 36, Tower 1, International Towers Sydney
100 Barangaroo Avenue
Sydney NSW 2000
Australia
Telephone: +61 2 9006 5888
Facsimile: +61 2 9006 5440

Phone Numbers

Service (Lines are open 24 hours)
Phone Enquiry Type
Contact Details
HSBC Premier
1300 301 168  (+61 2 9005 8192 if calling from overseas)
HSBC Personal Banking
1300 308 008  (+61 2 9005 8220 if calling from overseas)
HSBC Credit Cards
132 152           (+61 2 9005 8511 if calling from overseas)
Online Banking and Mobile Payments
1300 306 543  (+61 2 9005 8421 if calling from overseas)
SMSF / Trust / Non-Trading Entity
1300 131 607 (+61 2 9005 8115 if calling from overseas)
Monday to Friday, 9am to 5pm, excluding public holidays 
Service (Lines are open 24 hours)
Phone Enquiry Type
HSBC Premier
Contact Details
1300 301 168  (+61 2 9005 8192 if calling from overseas)
Phone Enquiry Type
HSBC Personal Banking
Contact Details
1300 308 008  (+61 2 9005 8220 if calling from overseas)
Phone Enquiry Type
HSBC Credit Cards
Contact Details
132 152           (+61 2 9005 8511 if calling from overseas)
Phone Enquiry Type
Online Banking and Mobile Payments
Contact Details
1300 306 543  (+61 2 9005 8421 if calling from overseas)
Phone Enquiry Type
SMSF / Trust / Non-Trading Entity
Contact Details
1300 131 607 (+61 2 9005 8115 if calling from overseas)
Monday to Friday, 9am to 5pm, excluding public holidays 
Sales
Phone Enquiry Type
Contact Details
New Product Sales
1300 131 605 (+61 2 9005 8114 if calling from overseas)
Monday to Friday, 8am to 8pm, excluding public holidays
Sales
Phone Enquiry Type
New Product Sales
Contact Details
1300 131 605 (+61 2 9005 8114 if calling from overseas)
Monday to Friday, 8am to 8pm, excluding public holidays
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